1. Agreement to Terms
By accessing or using the website operated by PawNest, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. These terms apply to all users, including visitors, customers, and others who access or use our site.

2. Platform
Our online store is providing the e-commerce infrastructure that enables us to sell pet supplies directly to you.

3. Eligibility
You must be at least 18 years old or the legal age in your jurisdiction to make purchases. If under 18, use of our services must be supervised by a parent or guardian.

4. Electronic Communications
By using our site or contacting us via email, you consent to receive electronic communications related to your orders, promotions, and legal notices.

5. Product Information
We strive for accuracy in product descriptions, images, sizes, and colors. However, actual products may vary slightly due to display settings and lighting.

6. Order Processing & Acceptance
We reserve the right to accept or decline orders at our discretion due to stock, fraud concerns, pricing errors, or other reasons. Cancellations or modifications will be communicated promptly.

7. Pricing & Taxes
All prices are in USD unless stated otherwise. Applicable taxes will be calculated at checkout. Prices may change without prior notice.

8. Shipping & Delivery
Orders are processed within 1–3 business days. Delivery times vary by destination and shipping method. We are not liable for delays caused by carriers, customs, or unforeseen events.

9. Returns & Refunds
Returns are accepted within 14 days of delivery for unused, undamaged items in original packaging. Personalized or final sale pet products are non-returnable. See our Return Policy for details.

10. Limitation of Liability
To the maximum extent permitted by law, PawNest is not liable for indirect or consequential damages, including loss of data, profits, or goodwill, from use of our products or website.

11. California Consumer Rights (CCPA)
California residents may exercise rights under CCPA to access, delete, or opt out of sale of personal data. See our Privacy Policy for details.

12. Severability
If any provision is invalid or unenforceable, the rest remain in effect.

13. Changes to Terms
We may update these Terms at any time without prior notice. Continued use of our site means acceptance of changes.

14. Contact
Email: [email protected]
Phone: (202)555-0270
Address: 1100 Connecticut Ave NW, Washington, DC 20036